Victoria Palace Theatre

Access description: One 3cm step up through swing doors into the Box Office. Box Office counter on left. Staircases have handrails on both sides and steps are highlighted. 4 steps down from foyer to Stalls, 28 to back of Dress Circle (with 2 steps between rows). Access to the Grand Circle is not suitable for patrons with walking difficulties. Theatre generally open 45 mins before performance.

Sound Amplification: Infra-red system with headsets in the Stalls. Please book in advance – deposit required.

Guide Dogs: Guide dogs are permitted in the auditorium or staff can dog-sit by prior arrangement. Dogs will be looked after in the manager’s office.

Disabled Access: Entrance is through the second EXIT door on Allington Street (to the left of the theatre) – wheelchair users can go to the large foyer bar next to the main entrance and can then be escorted to the alternative entrance. No steps to back of Stalls. 2 spaces for wheelchair users at P36 and M36 with seating for companions in the same row. Transfer seating available to any aisle seat in the stalls, and the theatre can store a maximum of 4 wheelchairs per performance. The theatre is licensed for 6 wheelchairs (4 transferring, 2 remaining in chair).

Toilets: Non-adapted toilets on all levels.

Disabled Toilets: Adapted toilet to the rear of Stalls